User Notice

Dear user:

Welcome to use the services provided by StarMine，In order to ensure the security of your account and personal information during the use of our services, this user notice is specially formulated. Please read carefully and abide by the following terms:

1. Account registration and password security

1.1 Account registration

• When registering an account, you need to provide true and accurate personal information, including but not limited to email address, mobile phone number, etc. This information will be used for account verification, password recovery, and receiving important notifications, etc.
• You should ensure that the registered account information complies with the requirements of laws and regulations, and do not use false information for registration.
• Please do not use a user name that is too simple to avoid being guessed or maliciously registered by others.

1.2 Password setting

• Please be sure to set a secure and complex password. It is recommended that the password length is not less than 8 characters, including a combination of letters (uppercase and lowercase), numbers and special characters, and avoid using easily guessed passwords, such as birthdays, phone numbers, simple number sequences, etc.
• Do not tell your password to others, including but not limited to family, friends, colleagues, etc. If you suspect that your password may have been leaked, you should immediately change your password through the password recovery function provided by the website.
• It is recommended to change your password regularly, and it is recommended to change your password every 3 to 6 months to reduce the risk of password cracking.

1.3 Password protection

• Do not log in to your account on a public computer or in an unsafe network environment to prevent your password from being stolen. If you log in on a public computer, make sure to log out after use and clear the browser cache and history.
• Do not use the same password on multiple websites or services to avoid other accounts being at risk after one account is cracked.
• If you use a password manager to manage your password, please ensure the security of the password manager and update the password manager software regularly.

2. Prevent fraud and information leakage

2.1 Identify fraudulent behavior

• Please be vigilant against any form of fraud. Fraudsters may impersonate website customer service staff or technical support staff through email, text messages, phone calls or instant messaging tools, and ask you for sensitive information such as account information, passwords or verification codes.
• Scammers may also trick you into entering your account information and password through fake website links or pages. Please be sure to carefully check the website's domain name and URL to ensure that you are visiting the official website.
• If you receive any email or message claiming to be from the website's customer service or technical support staff, asking you to provide your account information or password, please do not reply or provide any information. You can contact us through the contact information on the official website to verify the other party's identity.

2.2 Protect Personal Information

• Do not enter your personal information on unsafe websites or platforms, including but not limited to sensitive information such as ID card number, bank card number, home address, etc.
• When using social media or other online services, avoid disclosing your account information and password. Do not discuss your account information in public or in an unsafe network environment.
• Check your account activity records regularly to ensure that there is no unauthorized access or operation. If you find any abnormalities, please take immediate action and notify us.

2.3 Security Tips

• If you find any suspicious behavior or think that your account may be illegally accessed by others, please contact us immediately through the contact information provided on the website and take necessary measures to protect your account security.
• Do not click on unknown links or download files from unknown sources, as these links or files may contain malware and steal your personal information.
• When using public Wi-Fi, try to avoid sensitive operations such as logging into your account and making online payments. If you must use public Wi-Fi, ensure that the connection is secure.

III. Account Management and Security Settings

3.1 Account Management

• Check your account activity records regularly to ensure that there is no unauthorized access or operation. If you find any abnormalities, please take immediate action and notify us.
• If you have not used your account for a long time, it is recommended that you log in and check your account status regularly to ensure the security of your account.
• If you decide not to use our services anymore, please log out of your account in time to prevent it from being abused by others.

IV. Software and Device Security

4.1 Software Updates

• Please ensure that the operating system, browser and other related software on your computer and mobile device are always kept up to date to prevent security vulnerabilities from being exploited.
• Update your antivirus software and firewall regularly to prevent the intrusion of malware and viruses.

4.2 Device Security

• Do not log in to your account on a public computer or unsecured device to prevent your password from being stolen. If you log in on a public computer, make sure to log out after use and clear your browser cache and history.
• If your device is lost or stolen, please take immediate measures to protect your account security, such as contacting us through the contact information provided on the website to request a temporary freeze of your account.

V. Other Precautions

5.1 Legal Statement

• Please comply with relevant laws and regulations and do not use our services for any illegal activities.
• We have the right to review your account when necessary to ensure the security and legality of your account. If any abnormal behavior is found, we have the right to take appropriate measures, including but not limited to suspending or terminating your account.

5.2 Privacy Policy

• Please read our Privacy Policy carefully to understand how we collect, use, store and protect your personal information. Our Privacy Policy can be viewed on the "Privacy Policy" page of the website.
• If you have any questions or comments about our Privacy Policy, you can contact us in time.

We attach great importance to the security of your account and personal information. Thank you for your trust and support for StarMine! We hope you will have a pleasant experience in using our services.

StarMine
November 23, 2024

We attach great importance to your privacy and security and will serve you wholeheartedly. Thank you for your trust and support for our website!